Frequently Asked Questions
These are the responses to some of the queries we’re often asked. If you haven’t found the solution to your question, get in touch with the team.
General
How can our business role this course out at scale?
We now have two complementary products available to deliver data literacy learning across your business. The Pro (1/2 day) learning product is run by our expert facilitators that can deliver multiple sessions concurrently and enable a scaled roll-out. If your needs are best met by the deeper learning that Pro offers, then we would love to discuss product licensing and a ‘train the trainer’ programme. Our new Auto product (90 mins) is fully automated and is therefore designed for a larger scale rollout. This offers almost unlimited scalability and a lower price point per learner. Please contact us to find out more.
Do you offer different scenarios?
The Pro product is currently available with one scenario to all commercial businesses. However, we are working on additional scenarios and look forward to sharing them with our clients and prospective clients soon.
The Auto product is based on a different scenario to Pro and, also, offers the opportunity to configure the learning content within the platform.
Do you offer different scenarios to cater to a range of data competencies?
The Data Escape Room Pro and Auto products are designed for players of all levels. The content has been created to successfully challenge participants with a wide range of data competencies and problem solving skills. The Auto product now offers the opportunity to configure the learning content within the platform.
Do you offer technical support if we have any issues during the session?
Yes. It’s unusual for our sessions to encounter any significant technical issues as all that’s needed to play the game is an internet connection. However, if there are any issues whilst experiencing the Pro product, the facilitator can help you or escalate the issue to our technical teams when needed. The Auto product if a fully automated, heavily tested product and we will offer support (remotely) if required.
Can you run the session for larger groups?
Both products are designed for 4-8 active players. We do not advise exceeding 8 players as it may compromise the experience for all participants. To accommodate larger groups, we suggest running concurrent sessions.
What takeaway materials do you provide as part of the session delivery?
Having experienced either Pro or Auto, we provide all participants with a de-brief pack that highlights the key learning points and provides links for further learning.
Is the course always delivered by a facilitator?
For the Pro product, the answer is Yes. The course is always lead by an experienced facilitator with learning, team building and data expertise. For Auto, it is a fully automated product but is designed to have hints and tips built in to guide players seamlessly through the experience.
What sets The Data Escape Room apart from our competitors?
The Data Escape Room offers premium products, created by a team of experts, using our unique blend of learning design, gamification and data expertise. Each Pro session is facilitated by one of our in-house data learning specialists and the tailored debrief is designed to meet the specific needs of your business. Auto offers a fully automated, interactive learning experience which is scalable across your business. We are proud of the high-quality, immersive experience that we offer our clients and don’t believe there is anything comparable on the market today.
Are you accredited or licensed by educational organizations?
We are investigating how and where accreditation might be achieved. We are currently partnering with larger learning/training organisations who can act as references for the quality of the product.
What is your cancellation policy?
We agree this with each client organisation depending on the scale of the engagement.
How much do courses cost?
We agree this with each client organisation depending on the scale of the engagement.
Does your training work?
Yes. We have an outstanding Net Promoter Score (NPS) of over 90% and are working with organisations to metricate the value that the learning provides. Please contact us for more information on this if you’d like to know more.
How do I enroll and register?
For more information or to sign up for a session(s), please use the “Contact Us” form from this website.
Do you offer a full data literacy curriculum?
We are developing a suite a products and can offer associated consultancy support. Please use the “Contact Us” form from this website to find out more.
Getting Started
Consultancy
Do you offer additional coaching after the escape room session?
The course includes a comprehensive facilitator-led de-brief session. However, if your business needs additional sessions or coaching, please talk to our team and about support.
Ready to Start Your Data Experience?
Contact us for a FREE demo and to discuss your team’s requirements so we can create the right data experience for you.