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Additional Learning and Guidance

Frequently Asked Questions

These are the responses to some of the queries we’re often asked. If you haven’t found the solution to your question, get in touch with the team.


How can our business role this course out at scale?
We have a limited number of expert facilitators that can deliver multiple sessions concurrently and enable a scaled roll-out. If we are not able to meet the extensive demands of your business, we would love to discuss product licensing and a ‘train the trainer’ programme. We are currently developing an automated solution that will enable far greater scale of rollout. Please contact us to find out more.
Do you offer different scenarios?
We currently offer one scenario that is available to all commercial businesses, however we are working on additional scenarios and look forward to sharing them with our clients and prospective clients soon. 
Do you offer different scenarios to cater to a range of data competencies?
The Data Escape Room is designed for players of all levels. The content has been created to successfully challenge participants with a wide range of data competencies and problem solving skills. 
Do you offer technical support if we have any issues during the session?
Yes. It’s unusual for our sessions to encounter any significant technical issues as all that’s needed to play the game is an internet connection. However, if you do run into any problems, the facilitator can help you or escalate the issue to our technical teams when needed. 
Can you run the session for larger groups?
The game is designed for 4-8 active players. We do not advise exceeding 8 players as it may compromise the experience for all participants. To accommodate larger groups, we suggest running concurrent sessions.
What takeaway materials do you provide as part of the session delivery?
We provide all participants with a de-brief pack that highlights the key learning points and provides links for further learning.
Is the course always delivered by a facilitator?
Yes, the course is always lead by an experienced facilitator with learning, team building and data expertise.
What sets The Data Escape Room apart from our competitors?
The Data Escape Room is a premium product created by a team of experts using our unique blend of learning design, gamification and data expertise. Each session is facilitated by one of our in-house data learning specialists and the tailored debrief is designed to meet the specific needs of your business. We are proud of the high-quality, immersive experience that we offer our clients and don’t believe there is anything comparable on the market today.
Are you accredited or licensed by educational organizations?
We are investigating how and where accreditation might be achieved. We are currently partnering with larger learning/training organisations who can act as references for the quality of the product.
What is your cancellation policy?
We agree this with each client organisation depending on the scale of the engagement.
How much do courses cost?
We agree this with each client organisation depending on the scale of the engagement.
Does your training work?
Yes. We have an outstanding Net Promoter Score (NPS) of over 90% and are working with organisations to metricate the value that the learning provides. Please contact us for more information on this if you’d like to know more.
How do I enrol and register?
For more information or to sign up for a session(s), please use the “Contact Us” form from this website.
Do you offer a full data literacy curriculum?
We are developing a suite a products and can offer associated consultancy support. Please use the “Contact Us” form from this website to find out more.

Getting Started

What is The Data Escape Room learning experience like?
The session starts with an introduction from your expert facilitator to set the scene for the data escape challenge. All the participants then have two hours to take turns to lead the team through a succession of data challenges to solve and (hopefully!) escape from peril. Once the challenge is complete, we usually offer a small break before the facilitator takes the team through a detailed debrief of the session to highlight key learning points and look for opportunities to apply new learnings to their day jobs.
How long is the course?
Sessions last approximately 3 – 3.5 hours.
What materials / technology do my team need to be able to participate?
To participate in the session, each participant needs a computer (laptop or desktop) and an internet connection.
Who is the course designed for?
The course is designed for anyone who uses data to make business decisions. Participants are generally manager and above levels but this will depend on the nature of your business. The course will benefit learners of all levels who need to understand data in order to make good business decisions.
Is the course always delivered by a facilitator?
Yes, the course is always lead by an experienced facilitator with learning, team building and data expertise.
Can we run a number of sessions concurrently?
Yes, we can and often do, run a number of sessions concurrently.
Is it possible to do the session ‘in person’ in our office?
We can absolutely accommodate ‘in person’ sessions. The Data Escape room was designed to be taken from any location and that includes an on-site session. Regardless of the location, each player will need their own computer and will access the game independently. If a part of your group is planning to be together and other participants are off site, please speak to our team to talk about your set-up to ensure everyone’s play experience is equally brilliant.
Is there any pre/post session work?
No, there is no pre-work and no mandatory post session work. We do however implore participants to start to apply the data learnings to their work as soon as they have the opportunity. We also provide a de-brief deck that all participants can review and leverage for deeper learning.


Do you offer additional coaching after the escape room session?

The course includes a comprehensive facilitator-led de-brief session. However, if your business needs additional sessions or coaching, please talk to our team and about support.

Ready to Start Your Data Experience?

Contact us for a FREE demo and to discuss your team’s requirements so we can create the right data experience for you.

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